Hyatt Corp

Hyatt Hotels Corp. 2020 Vision for Environmental Stewardship 

Hyatt is committed to caring for its colleagues, guests and communities. This simple idea has led the company on an exciting journey to challenge its current way of thinking and operating and to create a bold new 2020 Vision for its commitment to environmental stewardship. This vision builds on the extensive progress that Hyatt has made over the years to reduce energy and water consumption, produce less waste, build greener hotels and protect the natural resources in its communities around the world. Hyatt’s 2020 Vision will help the company expand its scope and continue to position Hyatt as a leader in the industry when it comes to environmental stewardship.

As guests of this planet, Hyatt’s goal is to ensure an extended and more enjoyable stay for everyone. To do this, Hyatt will focus its efforts on three priorities: (1) Use Resources Thoughtfully, (2) Build Smart, and (3) Innovate and Inspire. The company’s renewed strategy is grounded in its commitment to use less–and waste less–of the earth’s precious resources; optimize its current operations and build new, greener hotels; and innovate and inspire each other to create a lasting impact.

Within each of these three focus areas, Hyatt has established targeted goals and timelines, which are further outlined here.

Hyatt hotels are committed and passionate about taking action. In fact, many properties are already pushing the needle forward and leading sustainability within the company.

In China, there are three hotels that stand out for their environmental sustainability practices. Grand Hyatt Shanghai is located in the renowned Jin Mao Tower, which achieved LEED Gold Certification (Existing Building) in 2013 as a result of exemplary efficiency efforts over the years. Almost every brand of every major hotel company in the world has a presence in Shanghai, and Grand Hyatt Shanghai is proud to be the only one to have been awarded LEED Gold Certification.

Grand Hyatt Shanghai, located in the Jin Mao Tower (© Joan Campderros)


Grand Hyatt Shanghai strives to improve the local environment by purchasing, producing and adopting environmentally friendly products and practices. It is committed to providing training and to engaging all colleagues in promoting environmental protection for future generations. The hotel focuses on understanding environmental issues and sharing information with its partners.

It has been 15 years since Grand Hyatt Shanghai opened in 1999. Energy saving and supporting a green earth is an initiative throughout the hotel. Through the continuous effort around sustainability initiatives, including variable frequency drives, heat recovery systems, and building automation systems, since 2006, Grand Hyatt Shanghai has reduced energy consumption per square meter by 14.4%, reduced water consumption per guest night by 52.1%, and reduced carbon per square meter by 19%.

The hotel has received recognition for its energy and lighting initiatives from the Shanghai Academy of Building Research Institute and National Low Carbon Lighting Association. Grand Hyatt Shanghai has achieved success supporting its building’s sustainability by replacing 15,000 light bulbs to LEDs and energy saving lights, as well as replacing water fixtures to more efficient flow rates.

Hyatt Regency Hangzhou (© John Portman & Associates)


Hyatt Regency Hangzhou has made an exceptional commitment to making measurable environmental progress through operational improvements. The hotel has significantly invested in associate engagement and training initiatives, while installing energy saving LED bulbs in guestrooms and corridors, which help to contribute to an 81.43% reduction in energy costs in 244 rooms. Simple, yet impactful practices employed at the hotel include closing off guest floors during low occupancy, tapping the security team to monitor energy use and support its conservation, and minimizing the use of running water to defrost food. Since 2006, the hotel has realized 19% reduction in energy per square meter, 27% reduction in carbon per square meter, and 24% reduction in water per guest night.

Hyatt Regency Guiyang achieved LEED Gold Certification (New Construction) following its 2011 opening. Highlights of the hotel’s sustainability achievements include efficiency measures identified from the hotel’s energy consumption simulation of the building envelope, glass walls, lighting density, and HVAC system optimization, based on ASHRAE 90.1-2007 standard, which helped reduce energy consumption by 20%. Building performance is optimized by using an integrated operating system, and lighting and thermal comfort control systems. The project’s HVAC system and building envelop system are capable of meeting the thermal comfort criteria of ASHRAE 55-2004. Additionally, roof vegetation, vertical landscaping, as well as installation of LOW-E double glazing glass with reflectivity of 0.31 and heat transfer coefficient of 2.3W help reduce heat gain and contribute to energy savings.

Hyatt Regency Guiyang (© Hyatt)


Water conservation measures are also part of this building, and range from water-efficient fixtures to wastewater recovery. Rainwater and recycled wastewater are used for landscape irrigation, which is estimated to reduce potable water use by 70%, and total water use by 33%. The use of recycled water and rainwater for toilet flushing reduces 54% of water use for toilets. In addition, native plants are used for landscaping. The hotel’s soil erosion prevention, light pollution control, use of environmentally-friendly refrigerants, indoor air quality management, and incentives for low-emitting vehicles and carpooling also contribute to reduction of the hotel’s environmental impact. It is also important to note the building material considerations in support of its LEED goal – these included low VOC products, recycled elements making up 13% of building materials, and an estimated 33% of materials sourced within 800 meters of the hotel. Additionally, 97% of construction waste was reused or recycled.

In addition to Hyatt’s 2020 Vision, the company also recently published its 2013-2014 Corporate Responsibility Report. Every year, Hyatt issues this report to publicly and transparently showcase its progress in making a difference for people, the planet and its communities.